Terms & Conditions

Integration Terms & Conditions

The terms outlined on this page are specific to the Salesforce integration, please also review the page linked below for additional Integration Terms which apply to all integrations

Data Included in the Integration

For a list of supported Integrated Data Types, including Salesforce and Mosaic Data Fields, please refer to this page.

Integration Requirements

  • The Mosaic AI Application installed on your Salesforce Organization from AppExchange
  • A Salesforce API User Account authorized for the Mosaic AI Application

Important Information

  • Essentials and Professional editions of Salesforce (and any other) that do not include Workflows and Outbound Messages are not supported for integration
  • Data will update in Mosaic up to 4 hours after it is entered/updated in Salesforce