MFA Setup

How to enable Multi-Factor Authentication (MFA) for your organization

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Please Note:

An Admin account is required to access the Admin Settings and enable MFA for your organization.

  1. Navigate to the Admin Settings
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  1. Under Settings, navigate to the Security tab and select Enable for Multi-factor Authentication (MFA)
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  1. Select your Preferred MFA Method (Authenticator App, SMS Text Message, or either) and click Next
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  1. Once enabled, users will be prompted with MFA when they log back into Mosaic
  • If MFA is enabled with Authenticator App, scan the QR Code or type the secret key into your authenticator app and then input the 6 digit verification code generated from the app:
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  • If MFA is enabled with SMS Text Message:
  1. Input your mobile phone number to setup the multi-factor authentication:
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  1. Enter the 6 digit verification code sent to your phone:
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  • If MFA is enabled with User Preferred Method:
  1. Choose your preferred MFA method
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  1. Follow the steps above for MFA by Authentication App or SMS Text Message